Help & FAQ

General

  • All Green Room dispensary locations are open seven days a week for your convenience.

    • Green Room Hwy 99 (Corvallis): Open daily from 10 AM to 9 PM

    • Green Room OSU Campus (Corvallis): Open daily from 10 AM to 9 PM

    • Green Room Southtown (Corvallis): Open daily from 10 AM to 8 PM

    • Green Room Albany (Pacific Blvd): Open daily from 10 AM to 9 PM

  • Unfortunately, doors close promptly at 9 PM for our Hwy 99, OSU Campus, and Albany locations, and 8 PM for our Southtown location. Due to OLCC regulations and city requirements, we cannot allow customers to enter the building after closing time.

    We recommend arriving a few minutes early to ensure you have enough time to browse and complete your purchase before we close for the night.

  • All Green Room dispensary locations — Green Room Hwy 99, Green Room Campus, Green Room South, and Green Room Albany — are closed on Thanksgiving Day and Christmas Day so our team can spend time with family and friends.

    We remain open from 10 AM to 7 PM on Christmas Eve and New Year’s Eve at all locations. Regular hours resume the following day unless otherwise posted.

  • Green Room accepts valid, government-issued photo identification for all cannabis purchases. Accepted forms of ID include:

    • Driver’s licenses (from any U.S. state or territory)

    • Passports (U.S. or international)

    • Most government-issued identification cards

    All IDs must include your photo, date of birth, issue date, expiration date, and identification number, and must be valid and not expired.

    If you’re traveling internationally, we recommend bringing your passport to ensure compliance with OLCC regulations.

  • No. A valid government-issued ID is required for entry and all purchases at every Green Room location. This includes in-store shopping, online pickup orders, and delivery where available.

    Oregon OLCC regulations require that all customers verify their age and identity with a valid ID at the time of purchase — no exceptions.

  • After verifying your age on our homepage, hover over the Account icon located to the right of the Search button in the top right corner of the page.

    Click “Sign Up”, fill out the required information, check the necessary boxes, and then click “Join Green Room” to complete your account setup.

    Creating an account allows you to shop online, track orders, and earn rewards at all Green Room dispensary locations in Corvallis and Albany, Oregon.

    Please note that we are only able to accept JPG, JPEG or PNG formats for images of licenses. 

    If you are AirDropping an ID image from an iPhone to a Mac computer, default mode often converts your image to a .HEIC format – which we cannot accept. To change your iPhone settings for AirDrop to avoid capturing a .HEIC, follow these steps and then take a new photo of your license:

    • Open Settings

    • Click on Camera

    • Click on Formats

    • Select “Most Compatible” for Camera Capture

    • Reshoot image and AirDrop image now as acceptable file format

  • Yes. You can easily access your order history by clicking the “Account” icon at the top right corner of this page (next to the search button). Once logged in, you’ll be able to view past orders, track current orders, and manage your account details anytime.

    For the best experience, make sure you’re logged in using the same account you used to place your orders on shopgreenroom.com.

In-Store

  • Yes. You can call any Green Room dispensary location and our friendly budtenders will be happy to help you choose the right products and set them aside for same-day pickup.

    Please note that, in accordance with OLCC regulations, a valid government-issued ID must be presented at the time of pickup to verify your age before completing the purchase.

    For faster service, you can also browse our live menu and order online at shopgreenroom.com.

  • Yes. You’ll need to create a free account on shopgreenroom.com to place online pickup orders. Having an account ensures we can securely verify your information, track your orders, and keep you updated on your purchase status.

    Once your account is created, you can log in anytime to view your order history, reorder your favorites, and see live inventory across all Green Room dispensary locations in Corvallis and Albany, Oregon.

  • Yes. You can easily track your order by clicking the “Account” icon at the top right corner of this page (next to the search button). Once logged in, you’ll be able to view your order historycheck the status of current orders, and manage your account details anytime.

    For the most accurate updates, make sure you’re logged in with the same account you used to place your order on shopgreenroom.com.

  • Yes. Green Room offers curbside pickup at all locations for your convenience. Once you arrive, simply call the store phone number and a budtender will come outside to check your ID and complete your transaction in compliance with OLCC regulations.

    Please have your valid government-issued ID and payment ready to ensure a quick and smooth handoff.

  • All online pickup orders are held for up to 24 hours from the time of purchase. If you’re unable to pick up your order within that window, it will be automatically canceled.

    If you know you won’t make it in time, please call the location directly — our budtenders will do their best to accommodate you and help reschedule your pickup before the order is canceled.

Payment

  • We accept cash, debit cards (processed through Cashless ATM), and Stronghold Pay, our secure digital payment option.

    For your convenience, each Green Room dispensary locationHwy 99, OSU Campus, Southtown, and Albany (Pacific Blvd) — also has an on-site ATM available during business hours.

  • Yes — our budtenders are allowed to accept tips, and they always appreciate the gesture! However, tipping is never required or expected.

    At Green Room, our goal is to make sure every guest feels welcomed, informed, and valued — whether or not you choose to leave a tip.

  • Yes. Every Green Room dispensary locationHwy 99, OSU Campus, Southtown, and Albany (Pacific Blvd) — has an on-site ATM for your convenience.

    Each ATM carries a small service fee, which varies by location and your bank provider. Many customers find this the quickest and easiest way to access cash for in-store purchases.

    Tip: Bringing cash or using Stronghold Pay at checkout can help you avoid extra ATM fees.

Discounts

  • Yes! Green Room offers birthday, senior, veteran, and student discounts every day.

    We also run rotating specials across all platforms — in-storeonline, and through third-party partners like Weedmapsand Leafly.

    The best way to stay updated on our latest deals is by visiting shopgreenroom.com or following us on Instagram and other social media channels for exclusive promotions and limited-time offers.

    Tip: Ask your budtender about our daily deals and loyalty rewards to maximize your savings at any Green Room location in Corvallis or Albany, Oregon.

  • All Veteran, Senior, and Student discounts are saved under your Green Room customer account and are automatically applied when your budtender finalizes your order in-store.

    If you don’t have an account yet, just mention your discount to your budtender at checkout — they’ll make sure it’s applied and linked to your profile for future visits.

    Tip: Creating an account at shopgreenroom.com ensures your discounts are saved, making online and in-store shopping faster and easier at all Green Room dispensary locations in Corvallis and Albany, Oregon.

Cannabis Specific

  • Tetrahydrocannabinol (THC) is the primary psychoactive compound found in cannabis — it’s what produces the familiar euphoric “high” associated with marijuana use.

    THC effects can vary depending on the strain:

    • Sativa-dominant strains tend to create a more uplifting, energizing experience, while

    • Indica-dominant strains are often associated with calming, relaxing effects.

    In addition to recreational use, THC also offers medical benefits that may help with insomnia, low appetite, muscle spasticity, nausea, and pain.

    THC can be consumed in many forms, including flower, edibles, tinctures, concentrates, and vaporizers, each offering different onset times and experiences.

    💡 Tip: Ask your Green Room budtender for guidance on which THC products best match your desired effects or experience level.

  • Cannabidiol (CBD) is a non-psychoactive compound found in cannabis that provides calming and therapeutic effectswithout producing a “high.”

    CBD is known to help promote relaxation while reducing anxiety, inflammation, and chronic pain. Many consumers use CBD to ease mental and physical stress or to support overall balance and wellness.

    Unlike THC, CBD doesn’t cause intoxication, making it a popular choice for those seeking relief without psychoactive effects. It can be consumed through edibles, tinctures, topicals, vapes, or flower, depending on your desired experience.

    💡 Tip: Our Green Room budtenders can help you explore the right CBD-to-THC ratio or product type for your specific goals.

  • Cannabis strains are commonly categorized into three main types — Sativa, Indica, and Hybrid — each offering distinct effects and experiences.

    • Sativa strains are typically uplifting, energetic, and talkative, often producing a “head high” that enhances focus, creativity, and social interaction. Many consumers prefer Sativa for daytime use, working through the day, or when needing a burst of energy.

    • Indica strains are generally relaxing, sedative, and euphoric, creating a “body high” that promotes calm and physical relief. They’re often chosen for evening use, pain management, or winding down before bed.

    • Hybrid strains combine the characteristics of both Sativa and Indica, offering a balanced experience that can be fine-tuned to match your desired mood or activity.

    💡 Tip: Ask your Green Room budtender for recommendations on specific strains or terpene profiles that align with your goals — whether you’re seeking energy, creativity, or deep relaxation.

  • Cannabinol (CBN) is a non-psychoactive compound that forms naturally as THC ages and oxidizes. Often referred to as the “sleep cannabinoid,” CBN is best known for its relaxing and sedative properties.

    Many consumers use CBN as a natural sleep aid, as it may help promote deeper rest and reduce nighttime awakenings. CBN products are commonly available in tinctures, edibles, and vape cartridges, sometimes blended with THC or CBD for enhanced effects.

    💡 Tip: Ask your Green Room budtender about CBN options designed to support better sleep and nighttime relaxation.

  • The most common and recommended option for pain management is a product with a 1:1 CBD:THC ratio, which delivers a balanced blend of relaxation and anti-inflammatory benefits.

    • THC (especially Indica-dominant strains) can help relieve physical tension and muscle discomfort, promoting deep relaxation.

    • CBD contributes anti-inflammatory and calming properties, helping to ease chronic pain and soreness without strong psychoactive effects.

    If you’re concerned about feeling “high,” look for products with a higher CBD-to-THC ratio, such as 8:1 or greater. These formulas contain very low levels of THC, offering pain relief without intoxication.

    💡 Tip: Ask your Green Room budtender for guidance on choosing the right product type — from balms and tinctures to edibles and capsules — to match your specific pain relief needs.

  • When it comes to anxiety relief, CBD-rich products are often the most effective option. CBD promotes a sense of calm and relaxation without the psychoactive “high” caused by THC.

    For longer-lasting relief, edibles or tinctures are recommended over smoking or vaping. Products with a CBD-to-THC ratio of 8:1 or higher are ideal for easing anxiety while keeping THC levels low enough to avoid intoxication.

    💡 Tip: Ask your Green Room budtender to recommend CBD-dominant strains, tinctures, or gummies that support stress reduction and emotional balance throughout the day.

  • Yes. Many medical patients find relief using RSO (Rick Simpson Oil) or FECO (Full Extract Cannabis Oil) products, which contain high levels of THC, CBD, or a combination of both. These full-spectrum extracts are known for helping with chronic pain, inflammation, nausea, and appetite loss, and are commonly used by individuals managing long-term conditions.

    FECO and RSO are potent and should be consumed in very small doses, gradually increasing over time to build tolerance. A typical routine involves starting with a rice-sized amount three times daily and slowly increasing the dosage over several weeks as your body adjusts.

    These products can be taken orally or added to food, depending on your comfort level and dosage needs. Because of their strength, it’s best to consult with a medical professional or your Green Room budtender for guidance before starting a FECO or RSO routine.

    💡 Tip: Visit your nearest Green Room dispensary to speak with a knowledgeable budtender about RSO, FECO, or other full-spectrum cannabis products designed to support pain relief and overall wellness.

  • Cannabis is well-known for stimulating appetite — and for most people, that’s true. The “munchies” effect is primarily caused by THC, which interacts with the body’s endocannabinoid system to enhance the sense of taste and smell, often making food more appealing.

    Indica-dominant strains are more likely to increase appetite and cravings, while Sativa-dominant strains tend to have a lighter or more energizing effect.

    Interestingly, one lesser-known cannabinoid, THCV (Tetrahydrocannabivarin), may actually suppress appetite. THCV is considered rare and typically found in smaller amounts in certain Sativa strains.

    💡 Tip: If you’re looking to boost appetite, ask your Green Room budtender about Indica or hybrid strains high in THC. If you’d like to avoid the munchies, they can help you find strains with THCV or balanced CBD ratios.

  • Topicals and rubs are cannabis-infused products designed for localized relief — perfect for targeting pain, inflammation, arthritis, or skin irritation. They come in different CBD:THC ratios, each offering unique benefits:

    • 3:1 (CBD-forward): Ideal for inflammation, arthritis, and skin conditions.

    • 1:1 (Balanced): Provides even relief from both inflammation and pain.

    • 1:3 (THC-forward): Best for targeted pain relief and muscle recovery.

    Topicals that contain THC will not get you high, as the cannabinoids are absorbed through the skin and do not enter the bloodstream. This makes them an excellent choice for users seeking pain relief without psychoactive effects.

    💡 Tip: Ask your Green Room budtender which topical or balm ratio best matches your needs — whether you’re looking for joint support, post-workout recovery, or everyday comfort.

  • A tincture is a concentrated liquid form of cannabis made with minimal ingredients — typically just cannabis extractand a carrier oil. Tinctures are a popular choice for users seeking precise dosing, discreet use, and fast-acting effectswithout smoking or vaping.

    Tinctures are available in many THC-to-CBD ratios, from full THC to full CBD, allowing users to tailor their experience based on desired effects.

    For best results, place the oil under your tongue and hold it for about 30 seconds before swallowing. This sublingual method allows for faster absorption, with effects typically felt within 15–45 minutes and lasting up to 4 hours.

    💡 Tip: Ask your Green Room budtender for guidance on choosing the right ratio or potency for your goals — whether you’re seeking pain relief, calm, or balanced daily support.

    For more information, visit our New to Cannabis page.

  • Yes — some pet owners use CBD products to help their animals with pain, inflammation, or anxiety. However, it’s important to choose the right ratio and dosage, and always consult with a licensed veterinarian before starting any CBD routine for your pet.

    For most pets, a 20:1 CBD:THC ratio (high in CBD and very low in THC) is recommended. This provides calming and anti-inflammatory benefits without psychoactive effects.

    For larger dogs, a 10:1 CBD:THC ratio may be appropriate — but only under a veterinarian’s supervision, as higher THC levels can affect animals differently.

    💡 Tip: Look for pet-specific CBD products or ask your Green Room budtender for guidance on options formulated for animals’ comfort and safety.

  • Edibles come in a variety of THC dosages, most commonly 5mg or 10mg per piece. The right amount depends on your experience level, body chemistry, and tolerance.

    For beginners, we recommend starting with 5mg of THC and eating it with food. Consuming edibles alongside a meal helps your body metabolize the cannabinoids more evenly.

    The effects typically begin within 45 minutes to 2 hours and can last several hours. It’s important to wait until you feel the effects before consuming more — you can always take more later, but you can’t reverse the effects if you take too much.

    As your tolerance builds, you may gradually increase your dosage to find what feels right for you.

    💡 Tip: Ask your Green Room budtender to help you choose the right edible strength and strain type(Sativa, Indica, or Hybrid) to match your desired experience.

    For more information, visit our New to Cannabis page.

  • Yes — CBD can interact with certain prescription medications, potentially affecting how your body processes them. Some examples include medications used for blood pressure, fibromyalgia, IBS, and Crohn’s disease. These interactions can sometimes make medications less effective or change how they’re metabolized.

    Because of this, it’s always best to consult your doctor or healthcare provider before using CBD if you’re currently taking any prescription or over-the-counter medications.

    💡 Tip: Bring a list of your current medications to your healthcare provider or ask your Green Room budtender for low-dose CBD options to discuss with your doctor.

  • Dabbing is a method of consuming cannabis concentrates or extracts using heat to vaporize the product for inhalation. To get started, you’ll need one of the following tools:

    • A glass rig or bong with a nail or banger attachment (requires a torch), or

    • An electronic device such as a Puffco or e-rig, which includes an automatic heating element.

    For glass rigs or torches:

    1. Heat the nail or banger to around 300–450°F.

    2. Let it cool for 30–60 seconds — this prevents burning and preserves flavor.

    3. Use a dab tool to apply a small amount of extract onto the heated surface while inhaling slowly and steadily.

    4. Place a carb cap on top to retain vapor and take an additional inhale once you recover from your first draw.

    After each use, clean your nail or piece with a cotton swab and isopropyl alcohol to maintain flavor and performance.

    💡 Tip: If you’re new to dabbing, start at lower temperatures for smoother hits and better flavor. Ask your Green Room budtender for guidance on the right tools and concentrates to match your experience level.

    For more information, visit our New to Cannabis page.

  • A cannabis extract (or concentrate) is a highly potent form of cannabis created through either a solvent or solventlessextraction process that isolates cannabinoids and terpenes from the plant. Extracts are typically smoked or vaporized for fast-acting effects and rich flavor.

    There are many types of solvent-based extracts, each with unique textures and characteristics, including:

    • Wax

    • Shatter

    • Live Resin

    • Budder

    • Diamonds

    • Crumble

    • Sauce

    Solventless extracts are produced without chemicals and include Live Rosin and Water Hash.

    Most extracts can be dabbed using a rig, though some forms of hash are considered “half melt” and may contain small amounts of plant material. These are better suited for topping bowls or blending with flower rather than dabbing.

    💡 Tip: Ask your Green Room budtender about the differences in flavor, potency, and effect between solvent-based and solventless extracts to find what best fits your preferences.

    For more information, visit our New to Cannabis page.

  • What is a vape?

    A vape (or vape pen) is a compact, convenient way to enjoy cannabis by heating concentrated vape oil instead of burning flower. Vape setups typically include a cartridge filled with cannabis oil and a battery that powers the device.

    To keep your vape performing at its best:

    • Store cartridges upright, at room temperature, and off the battery when not in use.

    • Avoid direct sunlight, heat, or leaving cartridges in your car — excessive heat can damage the oil and make it unusable.

    For best results, take a 5-second drag or pull, then wait at least 30 seconds before hitting the vape again. Taking long or frequent drags can overheat the oil, reducing flavor and overall quality.

    To extend battery life and prevent clogs, regularly clean the connection area with a cotton swab dipped in rubbing alcohol — just be sure the area is completely dry before reconnecting your cartridge.

    💡 Tip: Ask your Green Room budtender for recommendations on vape cartridges, batteries, and strain profiles that best match your lifestyle and preferences.

    For more information, visit our New to Cannabis page.

  • Shake refers to loose-leaf cannabis flower that naturally collects at the bottom of jars or bags as larger buds are handled or packaged. It contains the same cannabinoids and terpenes as full flower but in smaller, broken-up pieces.

    Shake is ideal for rolling joints, packing bowls, or making pre-rolls — offering great value and convenience without sacrificing quality.

  • Yes — Green Room occasionally carries THC-free products, though most CBD-based products contain trace amounts of THC to help the body absorb cannabinoids more effectively.

    If you’re specifically looking for THC-free options, our selection is limited but may include CBD tinctures, topicals, or edibles made from broad-spectrum or isolate extracts. These products provide relaxation and wellness benefitswithout psychoactive effects.

    💡 Tip: Ask your Green Room budtender to point you toward THC-free or low-THC options available that day — inventory can vary by location and brand.

Weedmaps & Leafly

  • Yes. Both Weedmaps and Leafly pull directly from Green Room’s live menu, which is synced in real time with our in-house point-of-sale system.

    This means product availability and descriptions on those platforms typically reflect what’s currently in stock at our Hwy 99, OSU Campus, Southtown, and Albany (Pacific Blvd) locations.

  • While we do our best to keep all third-party menus up to date, we cannot guarantee that Weedmaps or Leafly will always display the most accurate or current pricing.

    All transactions are finalized through Green Room’s in-house point-of-sale system, which ensures that all discounts, promotions, and loyalty rewards are correctly applied at checkout.

    Tip: For the most accurate menu, pricing, and real-time specials, shop directly at shopgreenroom.com or visit any of our Corvallis and Albany Green Room dispensary locations.

  • All pricing at Green Room includes tax, so the price you see on our in-store menus and shopgreenroom.com is the final out-the-door price.

    Some third-party platforms, like Weedmaps or Leafly, may display an added line for “estimated tax.” If you notice this, don’t worry — that amount will be removed when your transaction is finalized through our in-house point-of-sale system, ensuring you’re charged the correct total.

  • If you did not receive an order confirmation from Weedmaps or Leafly, your order may not have been successfully submitted to our system.

    Please call the Green Room location directly to confirm that we received your order and ensure your items are set aside for pickup. Our budtenders can also assist with re-placing the order or guide you through completing it on shopgreenroom.com for the fastest, most reliable experience.

    Tip: Ordering directly from shopgreenroom.com guarantees real-time inventory, active discounts, and immediate confirmation from our in-house point-of-sale system.

Medical

  • No, we are open recreationally to anyone 21 and older with a valid form of I.D.

  • Yes. If you are a legal caregiver to the person you are purchasing for, you can bring your and the patient’s ID along with a doctor’s letter stating both their medical need for cannabis and you as their caregiver.

    If you and your patient do not have a doctor’s recommendation, we can send a form via email for the patient to fill out stating that it is medically necessary for you to purchase for them. You can print the completed form and bring it with both your and your patient’s ID.

  • No, if you have only a medical recommendation from a doctor you are not eligible for any discounts or tax exemptions, however you do have access to medical purchase limits which extends the amount of flower you can buy.

  • In order to apply for the Medical Marijuana Identification Card, you must provide written documentation from a licensed physician verifying that medical marijuana is needed to treat your medical condition, proof of residency, a government-issued photo identification, and a non-refundable fee payment to the Oregon Public Health Department.

Returns

  • At Green Room, your satisfaction is our top priority. While we do not offer refunds due to OLCC regulations, we’re committed to ensuring that every customer has a positive experience with our products.

    Our Promise: If you’re not completely satisfied with a purchase, please let us know, and our team will work with you to make it right — whether that means reviewing your product, helping identify a better fit, or finding another solution that meets your needs.

  • All of our store managers are trained to troubleshoot order issues and assist under our Green Room Satisfaction Guarantee. If you experience any problems with your order, please don’t hesitate to reach out directly to your local Green Room dispensary — our team will be happy to help resolve it right away.

    You can also email us at sales@shopgreenroom.com for additional assistance. Please include your order numberlocation, and a brief description of the issue so we can respond quickly.